When combined, the SR-SSB and SR-App Framework, enables customers to leverage their existing OSS/BSS infrastructure and deliver high quality self-care apps with tailored user journeys to engage customers, foster growth and encourage loyalty.
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As the second largest US state, there’s nothing small about Texas. And with a network reaching over 17 million homes and a $97.4 billion revenue (2008), there’s nothing small about Verizon, either.
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How we found the perfect balance between business needs, user experience and cost-effectiveness to define a product-driven solution that offered a consistent, best-in-class customer experience for Mobistar – a Belgian telecoms provider with over 4 million customers.
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How we revolutionised the customer management experience for leading Australian TV services provider Foxtel.
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