About Us

Software Development

Software Development Specialists

Established in 2002 by Nick Jennings, Separate Reality is a dynamic software development company that has a suite of innovative products for delivering seamless digital experiences.

Our goal is to provide advanced and effective solutions which power our customer’s digital transformation, and help them to increase revenue, improve sales, increase customer satisfaction, gain valuable customer insight and reduce the cost of software ownership. We deliver smart, engaging, and interactive user experiences for both consumers and staff alike. Through flexible productisation our product line, which is focused on OSS (Operational Support Systems) and BSS (Business Support Systems) catalogue-driven orchestration, we deliver the consumer and brand benefits of made to order digital experiences with the cost benefits of mass production. Our tailored digital solutions deliver a strong return on investment for our customers.

Based in Newcastle upon Tyne, UK, we work with customers across the globe. From start-ups to established businesses, our solutions transform companies large and small, across a breadth of industries including telecoms, insurance, finance, utilities, communications and media, healthcare and more.

Separate Reality is a proud member of TM Forum.

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Our Product Stack

A core product in our portfolio is the SR-SSB, an advanced integration platform which connects diverse OSS/BSS systems into an easy-to-manage middleware platform which presents a converged 360 view of a customer.

Our product stack also includes point-of-sale solutions, app framework, web frameworks, portals, call centre solutions, and off-the-shelf eCommerce widgets such as SR-Pay. If you are looking for a trusted and experienced partner for your digital solutions, you can count on Separate Reality. Our team of experts will work closely with you throughout your digital evolution, from strategy and analysis through to identifying and implementing the best solution for your business. To ensure your systems perform optimally at all times, we also offer comprehensive aftercare support and specialist consultancy services.

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